File a complaint Does your complaint involve the municipal services of the City of Laval or a para-municipal entity?* Yes No Please refer to the “What does the Ombudsman do?” section.Have you contacted the City and attempted to resolve your issue with the relevant service?* Yes No Please refer to the “What does the Ombudsman do?” section.Do you consent to letting the Ombudsman communicate with the individuals involved in your case, obtain and use any identifying or confidential information concerning you, and reveal this information to the individuals the Ombudsman deems it necessary to communicate with within the context of treating your intervention request?* Yes No If you do not wish to give your consent, please contact us by phone at the following number: 450 978-3699 *Mandatory questions
